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Upgrading Co-Exist Agents to Full Feature OfficeScan Agents

    • Updated:
    • 23 Nov 2018
    • Product/Version:
    • Apex One™ as a Service X.X
    • OfficeScan as a Service X.X
    • Platform:
    • N/A N/A
Summary

Upon installing Co-Exist OfficeScan Agents, only limited features are available so you want to switch to Full Feature OfficeScan Agents.

Details
Public

To switch from Co-Exist to Full Feature:

  1. Log in to OfficeScan as a Service or Apex Central Console.
  2. Go to Policies > Policy Deployment.

    Agent Configuration

  3. Click on Create a new policy.

    Agent Configuration

  4. Type in the Policy Name.

    Agent Configuration

  5. In the Privileges and Other Settings section, tick the box for “Permanently convert OfficeScan agents using coexist mode into fully-functional OfficeScan agents”.

    Agent Configuration

Premium
Internal
Rating:
Category:
Configure
Solution Id:
1121633
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