Trend Micro Apex One™ as a Service will perform regular monthly maintenance during the following dates to apply the latest updates:
GMT (Greenwich Mean Time)
- Start Date/Time: 2019-01-16 01:00:00 (GMT+0)
- End Date/Time: 2019-01-16 10:00:00 (GMT+0)
Impact during change period
- New customers will be unable to prepare their Trend Micro Apex One™ as a Service console during the change period.
- Existing customers will be unable to change their Trend Micro Apex One™ as a Service policies or settings during the change period.
- Downtime for each provision is expected to be around 1 hour within the maintenance period.
- All endpoints with an Apex One™ agent and a Security for Mac agent are still protected during maintenance.
For support assistance, please contact Trend Micro Technical Support.