Customers may not successfully install Deep Security Agent (DSA) on AWS Workspace if the operation system is Amazon Linux 2. This issue affects versions 11.0.418 (and higher), 11.2, and 11.3.
In the agent package, the platform validator cannot successfully detect the Amazon Linux 2.
- Add an empty file /tmp/ignore_agent_installer_check to skip the platform validation.
$ touch /tmp/ignore_agent_installer_check
- Reinstall the agent again.