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OfficeScan XG Service Pack 1 Critical Patch 5294 is now available

    • Updated:
    • 30 Jan 2019
    • Product/Version:
    • OfficeScan XG.All
    • Platform:
    • N/A N/A
Summary

Trend Micro has released OfficeScan XG Service Pack 1 Critical Patch 5294 and it is now available in the Trend Micro Download Center. This critical patch will address a potential sharing violation issue when saving Microsoft Office files (e.g. Word, Excel, etc.).

 
  • Virus Scan Engine (VSAPI) 11.0 is prone to trigger this issue.
  • Virus Scan Engine 11.0 Active Update (AU) deployment will be on March 5.
Details
Public

Availability

Download OfficeScan XG Service Pack 1 Critical Patch 5294 through the link below:

Recommendations

Trend Micro recommends customers to apply this critical patch before VSAPI 11.0 is updated.

As a workaround, customers are advised to disable VSAPI AU deployment before March 5 to plan for critical patch adoption.

For support assistance, please contact Trend Micro Technical Support.

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Internal
Rating:
Category:
Troubleshoot; Update
Solution Id:
1121992
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