OfficeScan XG Service Pack 1 Critical Patch 5294 is now available

- Updated:
- 30 Jan 2019
- Product/Version:
- OfficeScan XG
- Platform:
- N/A N/A

Summary

Trend Micro has released OfficeScan XG Service Pack 1 Critical Patch 5294 and it is now available in the Trend Micro Download Center. This critical patch will address a potential sharing violation issue when saving Microsoft Office files (e.g. Word, Excel, etc.).

Virus Scan Engine (VSAPI) 11.0 is prone to trigger this issue.
Virus Scan Engine 11.0 Active Update (AU) deployment will be on March 5.

Details

Availability

Download OfficeScan XG Service Pack 1 Critical Patch 5294 through the link below:

Recommendations

Trend Micro recommends customers to apply this critical patch before VSAPI 11.0 is updated.

As a workaround, customers are advised to disable VSAPI AU deployment before March 5 to plan for critical patch adoption.

For support assistance, please contact Trend Micro Technical Support.

Rating:

Category:

Troubleshoot; Update

Solution Id:

1121992

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