Trend Micro has released OfficeScan XG Service Pack 1 Critical Patch 5294 and it is now available in the Trend Micro Download Center. This critical patch will address a potential sharing violation issue when saving Microsoft Office files (e.g. Word, Excel, etc.).
- Virus Scan Engine (VSAPI) 11.0 is prone to trigger this issue.
- Virus Scan Engine 11.0 Active Update (AU) deployment will be on March 5.
Download OfficeScan XG Service Pack 1 Critical Patch 5294 through the link below:
Trend Micro recommends customers to apply this critical patch before VSAPI 11.0 is updated.
As a workaround, customers are advised to disable VSAPI AU deployment before March 5 to plan for critical patch adoption.
For support assistance, please contact Trend Micro Technical Support.