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Unable to deploy Apex One Vulnerability Protection driver due to cap on installed network drivers

    • Updated:
    • 29 May 2019
    • Product/Version:
    • Apex One All.All
    • Platform:
    • Windows 7 32-Bit
    • Windows 7 64-Bit
Summary

When you deploy the Apex One Vulnerability Protection Policy, you may encounter the status "With Issues". From vp_agent[X].log:

[VPENG][InstallSpecifiedComponent:1303] Couldn't install the network component. error=0x8004a029, Unknown

This issue only happens in a Windows 7 environment, which has a restriction on a number of network drivers: The default is 8 and the maximum allowed value is 14.

Details
Public

To resolve this issue:

  1. Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network.
  2. Modify the MaxNumFilters registry key value and increase the limit.
  3. Deploy the policy again.
Premium
Internal
Rating:
Category:
Troubleshoot; Deploy
Solution Id:
1122131
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