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Installation of Trend Micro Endpoint Encryption (TMEE) - Encryption Management for Microsoft Bitlocker successfully completes even if Microsoft Bitlocker is enabled

    • Updated:
    • 1 Mar 2019
    • Product/Version:
    • Endpoint Encryption 6.0
    • Platform:
    • Windows 10 32-bit
    • Windows 10 64-bit
Summary

In previous TMEE versions, Encryption Management for Microsoft Bitlocker installation will fail when it detects that the Microsoft Bitlocker feature is turned on. When attempting to install Encryption Management for Microsoft Bitlocker while Bitlocker is enabled, the following error message appears:

Installation error

This article discusses the changes with the installation procedure for Encryption Management for Microsoft Bitlocker.

Details
Public

For older versions of TMEE, the administrator needs to turn off the Microsoft Bitlocker before installing Encryption Management for Microsoft Bitlocker.

In the release of TMEE 6.0 Patch 1, Encryption Management for Microsoft BitLocker can now be installed without disabling Microsoft BitLocker.

Refer to this document for more details on the changes in this release: What's New in Endpoint Encryption 6.0

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Category:
Install
Solution Id:
1122158
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