Trend Micro Apex One™ as a Service will perform regular monthly maintenance to apply the latest updates during the following maintenance period:
GMT (Greenwich Mean Time)
- Start Date/Time: 2019-03-20 01:00:00 (GMT+0)
- End Date/Time: 2019-03-20 10:00:00 (GMT+0)
Impact during change period
- New customers will be unable to prepare their Trend Micro Apex One™ as a Service console during the change period.
- Existing customers will be unable to change their Trend Micro Apex One™ as a Service policies or settings during the change period.
- Downtime for each provision is expected to be around one (1) hour within the maintenance period.
- All endpoints with an Apex One agent and a Security for Mac agent are still protected during maintenance.
Please refer to the KB article: Maintenance schedule for Trend Micro Apex One™ as a Service in 2019 for this month’s maintenance change list.
For support assistance, contact Trend Micro Technical Support.