A customer has Officescan XG SP1 installed and it is configured as Active Directory integrated. However, while checking Unmanaged Agents list from Security Compliance tab, It only shows "Unresolved Active Directory Assessment".
This is a known issue with unmanaged endpoint feature in Officescan XG SP1. The server is unable to establish connection with the agents.
Please apply Officescan XG SP1 Hotfix 5110 to address this issue. To get a copy of the Hotfix, submit a request to Trend Micro Technical Support. This Hotfix will be included in Officescan XG SP1 Critical Patch 5294.