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"Non-deployed instances will be placed into a hibernation mode..." error appears when accessing the web console of Apex One as a Service

    • Updated:
    • 20 Mar 2019
    • Product/Version:
    • Apex One as a Service All.All
    • Platform:
    • N/A N/A
Summary

When trying to access the Apex One console, the following error message appears:

Trend Micro's Apex One policy is such that non-deployed instances will be placed into a hibernation mode after a period of 15 days of inactivity.

Details
Public

This error message is an expected behavior when an instance has been inactive for a certain number of days. To resolve this, contact Trend Micro Technical Support.

Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1122292
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