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Worry-Free Business Security Services (WFBS-SVC) Systems Upgrade (March 2019)

    • Updated:
    • 19 Apr 2019
    • Product/Version:
    • Worry-Free Business Security Services 6.6
    • Worry-Free Business Security Services 6.6
    • Platform:
    • N/A N/A

Trend Micro will be performing a Scheduled Maintenance on WFBS-SVC during the following time period:

  • Region: United States, Latin America Regions, Japan, APEC, Others

    Date and Time (UTC)Los AngelesBerlinTokyo
    2019/03/30, 12:00Sat 05:00Sat 13:00Sat 21:00
  • Region: Europe, Middle East, Africa

    Date and Time (UTC)Los AngelesBerlinTokyo
    2019/03/30, 04:00Fri 21:00Sat 05:00Sat 13:00
  • Maintenance Type: Service Upgrade

Impact on service:

There will be four (4) hours downtime during the maintenance period. WFBS-SVC management console will not be available during this time.

Impact on Security Agent:

The Security Agent will be upgraded to version 6.6 and hot fixes will be deployed during the maintenance period. The Security Agent will unload and reload during the upgrade.

Agent upgrade and hot fix deployment can be controlled under Configure Policy > Agent Privileges > Agent Control > Update Privileges.

What's New:

Application Control enhancements

Application Control now includes the ability to use advanced application blocking and endpoint lockdown. You can run application inventories and create policy rules that only allow specific applications to execute on your endpoints.

For more information, see Configuring Application Control Settings and Application Control Rules.

Device Control enhancements

Administrators can now create user-based exceptions for Device Control policies. This feature makes it possible to allow specific users access to restricted devices.

For more information, see Configuring Device Control Exceptions.

Endpoint Detection and Response

You can now monitor, record, and perform current and historical threat investigations on your endpoints to determine the root cause analysis (RCA) across your entire environment.

For more information, see Threat Investigation Overview.

This feature requires special licensing. For more information, contact your sales representative.

Enhanced fileless malware protectionWorry-Free Business Security Services now uses the latest fileless malware prevention technologies to protect your endpoints against fileless attacks.
Enhanced Threat Analysis

Worry-Free Business Security Services now includes an enhanced graphical analysis of threat detection data that displays the threat detection history and root cause of a specific detection.

For more information, see Security Risk Detection Logs.

Mac Security Agent enhancements

The Mac Security Agent now supports Predictive Machine Learning, Device Control, Smart Scan, and enhanced Manual Scan functionality.

For more information, see the following:

Usability enhancements

This version also includes several usability enhancements and updates for administrators to manage Worry-Free Business Security Services even more efficiently.

  • Replace Disable regular Security Agent upgrade and hotfix deployment with the new "Security Agent postponed upgrade" settings.
  • The ability to add exceptions from the logs directly.
  • The advanced search and filter features add a new criteria to search Security Agents based on the last connected time.
  • The Antivirus - Threats Unresolved screen adds a button to start an Aggressive Scan.
  • The Security Agent console shows the applied policy name.
  • URL Filtering adds a link to
  • Web Reputation adds a setting to block untested URLs.

We appreciate your patience as we conduct this scheduled maintenance to enhance our service. We will endeavor to minimize any impact to you during this process.

If you have any questions or concerns, contact Technical Support directly or your assigned Customer Service Manager.

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