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Trend Micro Apex One™ as a Service Provision Hibernate Policy

    • Updated:
    • 1 Apr 2019
    • Product/Version:
    • Apex One as a Service All.All
    • Platform:
    • N/A N/A
Summary

This article provides information on the Trend Micro Apex One™ as a Service Provision Hibernate Policy.

Details
Public

Trend Micro Apex One™ as a Service provisions will enter hibernate mode after a period of inactivity.

How do we define inactive provisions?

Provisions are considered inactive if they have 0 agents deployed and the user has not logged in to the Apex Central console for more than 7 days.

How to restore provisions in hibernate mode?

Users logging in to provisions that are in hibernate mode will be redirected to the wake-up portal, where they can reactivate their provision.

Hibernating

If you need further support assistance, please contact Trend Micro Technical Support.

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Category:
Configure
Solution Id:
1122341
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