To configure Global Scan Settings:

1. On the OfficeScan server, log in to the Management Console.
2. Go to Agents > Agent Management.
3. Select the group/domain you wish to apply the settings to.
4. Click on Settings > Scan Settings > Real-time Scan Settings.
5. Enable virus/malware scan and Enable spyware/grayware scan.
6. Configure the Target tab:
   • User Activity on Files > Scan files being: created/modified and retrieved.
   • Files to Scan > All Scannable files
   • Scan Settings >
     • Scan network drive
     • Scan the boot sector of the USB storage device after plugging in
     • Scan all files in removable storage device after plugging in
     • Quarantine malware variants detected in memory
     • Scan compressed files
     • Scan OLE objects

     Detect exploit code in OLE files

   • Virus/Malware Scan Settings Only > Enable Intellitrap.
   • Enable CVE exploit scanning for files downloaded through web and email channels.
7. Configure Scan Exclusion Tab > Enable scan exclusion:
   • Scan Exclusion list (Directories)
     • Exclude directories where Trend Micro products are installed
     • Retains OfficeScan agent’s exclusion list
   • Scan Exclusion list (Files)
     • Retains OfficeScan agent’s exclusion list
8. Configure the Action tab:
   • Virus/Malware > Use a specific action for each virus/malware type:

     CVE exploit	Quarantine
     Joke	Quarantine
     Trojans	Quarantine
     Virus	Clean & Quarantine
     Test Virus	Quarantine
     Packer	Quarantine
     Probable Malware	Quarantine
     Other Malware	Clean & Quarantine

      

     Back up files before cleaning.
9. Damage Cleanup Services:
   • Enable > Run cleanup when probable virus/malware is detected.
   • Spyware/Grayware > Clean: OfficeScan terminates processes or delete registries, files, cookies and shortcuts.