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Trend Micro Apex One™ Data Collection Notice

    • Updated:
    • 11 Nov 2019
    • Product/Version:
    • Apex One 2019
    • Apex One All.All
    • Platform:
    • N/A N/A
Summary

Apex One includes the following modules which may cause the corresponding personal data to be transmitted to Trend Micro. Detailed information and instruction are provided below to opt-out of the personal data collection by disabling specific modules. Modules that cannot be disabled are indicated below.

To see where this data is processed, refer to our list of data centers and authorized data subprocessors and their locations.

Details
Public

Smart Feedback

Smart Feedback shares anonymous threat information with the Smart Protection Network, allowing Trend Micro to rapidly identify and address new threats.

Data collected
  • URL
  • File name
  • File path
  • Suspicious executable files
Console locationAdministration > Smart Protection > Smart Feedback
Console settings

Enable Trend Micro Smart Feedback (recommended)

Properties

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Certified Safe Software Service

The Certified Safe Software Service queries Trend Micro data centers to verify the safety of a program detected by Malware Behavior Blocking, Event Monitoring, Firewall, or antivirus scans.

Data collected
  • File name
  • Company
Console locationAgents > Global Agent Settings > System > Certified Safe Software Service Settings
Console settings

Enable the Certified Safe Software Service for Behavior Monitoring, Firewall, and antivirus scans

Properties

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Behavior Monitoring

Behavior Monitoring provides a necessary layer of additional threat protection from programs that exhibit malicious behavior.

Data collected
  • URL
  • File name
  • File path
Console locationAgents > Agent Management > Settings > Behavior Monitoring Settings > Rules > Malware Behavior Blocking
Console settings

Enable Malware Behavior Blocking

Properties

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Predictive Machine Learning

Predictive Machine Learning performs in-depth file analysis to detect emerging unknown security risks.

Data collected
  • URL
  • File name
  • File path
  • Digital signature signer
  • Attachment file name
Console locationAgents > Agent Management > Settings > Predictive Machine Learning Settings
Console settings

Enable Predictive Machine Learning

Properties

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Sample Submission

Sample Submission enables the Security Agent to detect and send suspicious files that may contain previously unknown threats directly to the Virtual Analyzer for further analysis.

 
Sample Submission only submits the information to Trend Micro servers if you use the hosted Apex One Sandbox as a Service Virtual Analyzer. If you use an on-premises Virtual Analyzer, Trend Micro does not collect this data.
 
Data collected
  • Suspicious executable file
Console locationAgents > Agent Management > Settings > Sample Submission Settings
Console settings

Enable suspicious file submission to Virtual Analyzer

Properties

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Smart Scan (File Reputation Service)

Smart Scan (File Reputation Services) checks the reputation of each file against an extensive in-the cloud database.

Data collected
  • Agent IP
Console locationAgents > Agent Management > Settings > Scan Settings > Scan Methods
Console settings

Smart Scan

Properties

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Web Reputation Service

Web reputation technology tracks the credibility of web domains accessed by endpoints.

Data collected
  • URL
Console locationAgents > Agent Management > Settings > Web Reputation Settings > External/Internal Agents
Console settings

Enable Web Reputation on the following operation systems:

  • Windows desktop platforms
  • Windows Server platforms

Properties

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Web Reputation Service: Browser Exploit Prevention

Browser Exploit Prevention identifies web browser exploits and malicious scripts, and prevents the use of these threats from compromising the web browser.

Data collected
  • Suspicious or malicious URLs
  • HTTP header / HTML files from Suspicious or malicious URLs
  • Browser information
Console locationAgents > Agent Management > Settings > Web Reputation Settings > External/Internal Agents > Browser Exploit Prevention
Console settings

Block pages containing malicious script

Properties

Back to top

Premium
Internal
Rating:
Category:
Configure
Solution Id:
1122474
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