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Licensing Management Platform (LMP) Scheduled Maintenance (April 2019)

    • Updated:
    • 19 Apr 2019
    • Product/Version:
    • Licensing Management Platform All.All
    • Platform:
    • N/A N/A
Summary

Trend Micro will be performing a Scheduled Maintenance on Licensing Management Platform (LMP) on April 20, 2019 during the following time period:

CityTaipei/Manila/NanjingTokyoSydneyCupertinoCork
Start10:0011:0012:00April 19,2019 19:0003:00
End13:0014:0015:00April 19,2019 22:0006:00

Maintenance Type: Service Upgrade

Details
Public

What's New:

FeaturesDescription
Billing enhancements
  • Licensing Management Platform provides automated billing for distributors in Australia and New Zealand and the ability to provide Promote Code pricing.
"End of Sale" and "End of Life" on suites
  • Licensing Management Platform provides support of "End of Sale" and "End of Life" on suites.
Emergency contact email
  • Emergency contact email addresses provide secondary contact information to ensure that you can contact your customers even in the event of an email service disruption.
  • For more information, refer to the Online Help topic: Creating a Customer Account.
Reset password link validity
  • When helping a customer reset a lost password, you can customize the link validity duration to ensure that your customer has enough time to respond.
  • For more information, refer to the Online Help topic: Managing Email Templates.

We appreciate your patience as we conduct this scheduled maintenance to enhance our service. We will endeavor to minimize any impact to you during this process.

If you have any questions or concerns, contact Technical Support directly or your assigned Customer Service Manager.

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Internal
Rating:
Category:
SPEC
Solution Id:
1122535
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