Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

HTTP Error “403 – Forbidden: Access is denied” appears when accessing the published FQDN of Edge Relay Server for Apex One

    • Updated:
    • 24 Jun 2019
    • Product/Version:
    • Apex One All.All
    • Platform:
    • N/A N/A
Summary

When trying to access the published FQDN of Edge Server on any browser (https://<InsertFQDNhere>:443 or https://:443) , the following error appears:

403 – Forbidden: Access is Denied
You do not have permission to view this directory or page using the credentials that you supplied.

Apex One Error 403

Details
Public

Since Apex One 2019, Edge Relay Server version 2.0 is used. This is one of the enhancements included in the new version of the Edge Relay server for enhanced security. Thus, the 403 response is normal.

Premium
Test Now
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1122990
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.