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How to install the Apex One Endpoint Sensor after the user has installed Apex One

    • Updated:
    • 24 Sep 2019
    • Product/Version:
    • Apex One 2019
    • Apex One All.All
    • Platform:
    • N/A N/A
Summary

This article provides the installation guide of Endpoint Sensor after the user has installed Apex One.

Details
Public

If users have installed Apex One and they want to install Apex One Endpoint Sensor, they can follow this workaround:

  1. Launch the Trend Micro Apex One Installer Maintenance Mode.
    • Through the Apex One Installation Package:
      • On the Apex One server computer, execute the Apex One Installation Package.
    • Through Microsoft Windows Add/Remove Programs:
      1. On the Apex One server computer, launch the Control Panel Add/Remove Programs.
      2. Select "Trend Micro Apex One" and click Change.

        Apex One Installer Maintenance Mode

  2. Once the Trend Micro Apex One Installer Maintenance Mode console appears, click Next.
  3. Input the password created during Apex One installation.

    Apex One Installer Maintenance Mode

  4. Select "Install Endpoint Sensor" and click Next to finish the setup.

    Apex One Installer Maintenance Mode

  5. Open MMC Services console, then start Trend Micro Advanced Threat Assessment Service and Trend Micro Endpoint Sensor Service.
  6. Deploy the Activation Code of Apex One Endpoint Sensor through Apex Central. Refer to the Enabling Endpoint Sensor section in the Apex Central Installation and Upgrade Guide.
Premium
Internal
Rating:
Category:
Configure
Solution Id:
1123009
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