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Enabling Record All Scan Fail Log feature of Server Protect for Network Appliance Filers (SPNAF)

    • Updated:
    • 23 Aug 2019
    • Product/Version:
    • ServerProtect for Network Appliance Filer 5.8
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Standard
    • Windows 2008 Enterprise
    • Windows 2008 Server R2
    • Windows 2008 Standard
    • Windows 2012 Enterprise
Summary

Starting from hotfix build 1269, SPNAF is able to write all scan fail logs to file for Manual/Schedule Scan, Real-time Scan and Netapp Storage Scan.

This article lists the steps to enable the recording of scan fail events.

Details
Public

To enable record all scan fail log, follow the steps below:

  1. Modify the configuration files:
    1. After applying hotfix build 1269, open the following configuration files:
      • 32-bit NS: “C:\Program Files\Trend\SProtect\SPLog.conf”
      • 64-bit NS: “C:\Program Files\Trend\SProtect\x64\SPLog.conf”
    2. Modify the string value “error” to “warning”.
    3. Restart the “spntsvc” service .
    4. Check the “sp_scan_fail.log” in the following path:
      • 32-bit NS: “C:\Program Files\Trend\SProtect\SpntLog\”
      • 64-bit NS: “C:\Program Files\Trend\SProtect\x64\SpntLog\”
       
      This log file will be backed up daily and the default maximum backup is 30 days.
  2. Configure the maximum backup days:
    1. Open the Registry Editor, and navigate to HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\ServerProtect\CurrentVersion\SpntService.
    2. Add the following key:
      Name: “ScanFailLogMaxBackupDays”
      Type: DWORD
      Value: [backup days]
    3. Restart the “spntsvc” service.
Premium
Internal
Rating:
Category:
Configure
Solution Id:
1123581
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