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Upgrading the Apache httpd module of the Authentication Agent in IWSaaS / IWS Hybrid 3.0

    • Updated:
    • 5 Sep 2019
    • Product/Version:
    • Platform:
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Summary

This article provides the steps on how to upgrade the Apache httpd module of the Authentication Agent in InterScan Web Security as a Service (IWSaaS) / InterScan Web Security Hybrid (IWS Hybrid) 3.0.

 
It is recommended to keep this module updated whenever possible to ensure all known module or library issues and vulnerabilities are addressed.
Details
Public

  • Apache httpd 2.4.41

    File name: httpd-2.4.41-o102s-x86-vc14-r2.zip

    To download:

    • Go to the Apache Haus Downloads page then go to Apache 2.4 Server Binaries > Apache 2.4.x OpenSSL 1.0.2 VC14 > Apache 2.4.41 > Download Locations to download httpd-2.4.41-o102s-x86-vc14-r2.zip

    • Download using the direct link:

      https://de.apachehaus.com/downloads/httpd-2.4.41-o102s-x86-vc14-r2.zip

  • Microsoft Visual C++ 2015 Redistributable (X86)

    To download:

    • Go to https://www.microsoft.com/en-us/download/details.aspx?id=53840 Select "English" and click Download. Select "vc_redist.x86.exe" then click Next to download the package.

    • Download using the direct link:

      https://download.microsoft.com/download/6/A/A/6AA4EDFF-645B-48C5-81CC-ED5963AEAD48/vc_redist.x86.exe

  • Back up the program files.

    Copy the whole folder:

    C:\Program Files (x86)\Trend Micro\InterScan Web Security as a Service\AuthenticationAgent\Apache-20

  • Back up the configuration files.

    Back up the following folder by copying it to another place. For example, copy it on to the Desktop.

    C:\Program Files (x86)\Trend Micro\InterScan Web Security as a Service\AuthenticationAgent\Apache-20\conf\

  1. Install Visual C++ 2015 Redistributable.

    Run vc_redist.x86.exe to install the VC++ 2015 runtime library

  2. Stop the services.

    Stop the Windows service “IWSaaSAuthAgent” using the following command (Run as administrator):

    C:\> taskkill /FI "SERVICES eq IWSaaSAuthAgent" /F

  3. Replace the Binaries.

    1. Extract the files from httpd-2.4.41-o102s-x86-vc14-r2.zip
    2. To overwrite the existing files, copy all sub folders of Apache24\ into C:\Program Files (x86)\Trend Micro\InterScan Web Security as a Service\AuthenticationAgent\Apache-20\

  4. Restore the configuration.

    Copy the previous backed up “conf” folder in (2.2) into C:\Program Files (x86)\Trend Micro\InterScan Web Security as a Service\AuthenticationAgent\Apache-20\

  5. Start the Service.

    1. Open Task Manager > Services.
    2. Find the service IWSaaSAuthAgent then right-click it and select Start to start the service.
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Category:
Configure
Solution Id:
1123607
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