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Trend Micro Business Endpoint Support for Windows 10 May 2019 Update (RS6)

    • Updated:
    • 3 Sep 2019
    • Product/Version:
    • OfficeScan XG.All
    • OfficeScan 11.0
    • Apex One 2019.All
    • Worry-Free Business Security Standard/Advanced 10.0
    • Worry-Free Business Security Standard/Advanced 9.5
    • Worry-Free Business Security Services All.All
    • Endpoint Encryption 6.0
    • Endpoint Application Control 2.0
    • Vulnerability Protection 2.0
    • Platform:
    • N/A N/A
Summary

Microsoft has released the Windows 19H1 or Windows 1903 update for Windows 10 operating system.

This article outlines the latest information on compatibility with Trend Micro's business endpoint solutions, and will be updated as new solutions are available.

Details
Public

Trend Micro is currently working on the following solutions for compatibility on the Windows 10 May 2019 Update. Please note that these are the minimum versions of the products to officially add support. However, customers are encouraged to visit the Download Center to make sure they have the latest version available.

 
The availability dates below are tentative and are subject to change due to unforseen circumstances.
Please note that application of the Windows 10 May 2019 Update before the patches are available may render certain key features of your Trend Micro software inoperable or cause other unintended circumstances. Support will be limited for any issues encountered in these situations.
ProductUpdated VersionNotesPlatformAvailability
OfficeScanOfficeScan 11.0 SP1 P1 CP 6623ReadMeWindows 10Available Now
OfficeScan XG CP 1952ReadMeWindows 10Available Now
OfficeScan XG SP1 CP 5383ReadMeWindows 10Available Now
Apex OneApex One CP1132ReadMeWindows 10Available Now
Worry-Free Business Security (Standard/Advanced)10 SP1ReadmeWindows 10Available Now
9.5TBAWindows 10TBA
Worry-Free Business Security Services (Hosted)Latest Version (Hosted)NAWindows 10Available Now
Endpoint EncryptionTMEE 6.0 Patch XTBAWindows 10TBA
Vulnerability ProtectionTMVP 2.0 SP2 P6TBAWindows 10TBA
Endpoint Application ControlTMEAC 2.0 SP1 Patch4ReadMeWindows 10Available Now
 
Trend Micro requested a Windows Update (WU) Offer Block as well as a Setup Block from Microsoft. Both methods validate driver versions before allowing the install to continue.
  • Offer Block - If you try to retrieve and apply the Windows 10 Update via Windows Update before applying the required Trend Micro Critical Patch (CP), you will not be able to obtain the update for a period of sixty (60) days from the official release of the Windows 10 Update. Please note that there will be no warning messages.
  • Setup Block - If you try to apply the Windows 10 Update via an installation package before applying the required Trend Micro Critical Patch (CP), a warning message will appear notifying you to first upgrade the Trend Micro product.
Premium
Internal
Rating:
Category:
Configure; Install; Upgrade; Update
Solution Id:
1123648
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