Unable to make changes to a profile!

Summary

While attempting to deploy a profile you might get the following error;

javax.persistence.rollbackexception error committing the transaction

The profile has become corrupted and is not accepting changes. In order to correct this issue, preform the following steps;

Details

Export the profile to your desktop
Import the just exported profile back to the SMS
Make required changes to the profile
Once you have confirmed the imported profile is good, rename it and use that profile instead of the old profile
Distribute profile to the device

Rating:

Category:

Troubleshoot

Solution Id:

TP000090606

Feedback

Did this article help you?

Thank you for your feedback!

What was the problem with this article?

The image(s) in the article did not display properly.

The article did not provide detailed procedure.

The article is hard to understand and follow.

The video did not play properly.

The article did not resolve my issue.

Others. Please specify.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

Thanks for voting.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.