Installing an SMS hotfix
1. On the SMS menu, select Tools > Diagnostics.
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2. The SMS Diagnostic Toolkit page displays
3. On the SMS Diagnostic Toolkit page, select "Hotfixes" and click "Install."
4. The "Choose File" window will open.
5. Navigate to the location where you have downloaded the Hotfix.
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6. Select the desired file and click "Ok."
7. You will be prompted to authorize the installation.
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8. Click "Yes" Once the installation begins, you will be disconnected from the SMS, and the Negotiating Connection window will appear. Once the patch is completed, the Client will need to be updated. Click "Install" to update the GUI Client.
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9. Once completed, the Information window will pop up and inform you the patch has been applied to the GUI. Click "Ok" to return to the SMS client and login to the SMS.
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10. Return to the "Hotfix" screen and verify the file has been installed.
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11. Click "Close" and proceed.
Rollback an SMS Hotfix
A rollback operation reverts the currently running software version on your SMS to a previous working version. The SMS retains the settings and configurations of your system. However, depending on the version you rollback to, not all functionality will be available.
1. On the SMS menu select Tools > Diagnostics > Hotfixes.
2. Select a hotfix from the list of installed hotfix entries, and then click Rollback.
