Thanks for visiting the redesigned support site (https://success.trendmicro.com/) and for taking this brief survey! Please know that your answers are all confidential.

If you would like to report issues or bugs encountered while using the website, please refer to this page.

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1. Which of the following best describes you?
   Small Business Customer

   Medium Business or Enterprise Customer

   Home & Home Office Customer

   Partner

   Trend Micro Employee

   Other
2. What was the primary purpose of your visit today?
   Get product support for a technical issue

   Get licensing, activation, or renewal support

   Get malware/virus support

   Contact support for help

   Product Research

   Other
3. How would you rate the new support site on the following:
   1 = Very poor and 5 = Very good

   1

   2

   3

   4

   5
   Ease of navigation
   Quality of content
   Visual appeal
   Page load time
4. Were you able to complete the purpose of your visit today?
   Yes.

   No.

   I'm not yet done with my visit.
5. If you have other feedback OR had trouble finding what you needed, let us know.
   
   

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