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InterScan Messaging Security Suite 7.0 for Linux 的debug log顯示"Err: Scan object static init failed"的錯誤訊息

    • 更新於:
    • 21 Jun 2018
    • 產品/版本:
    • InterScan Message Security Suite (IMSS) 7.1 Linux
    • 作業系統:
    • Linux - Red Hat RHEL 4 32-bit
概要
在啟動debug log之後有出現以下訊息: 2007/04/10 10:14:05 GMT+05:30 [8832:1] Failed to read the pattern file: 'tmblack.*', error: -4            'FILE_NOT_FOUND', from path: /opt/trend/imss/lib/pattern/vsapi 2007/04/10 10:14:05 GMT+05:30 [8832:1] Trend Micro Anti-Spam Engine version:3.8.0.1026, Platform Code:3 2007/04/10 10:14:06 GMT+05:30 [8832:1:] ... rule file directory = /opt/trend/imss/lib/pattern/tmase/rules 2007/04/10 10:14:06 GMT+05:30 [8832:1:] ... cache file directory = /opt/trend/imss/lib/pattern/tmase/cache 2007/04/10 10:14:06 GMT+05:30 [8832:1:] ... rule file version = 14946.000 2007/04/10 10:14:06 GMT+05:30 [8832:1:] ... loading default rules 2007/04/10 10:14:14 GMT+05:30 [8832:1:] Trend Micro Anti-Spam Engine successfully initialized. 2007/04/10 10:14:14 GMT+05:30 [8832:1] warning: can not get emgr_debug, turn off emanager debug log 2007/04/10 10:14:14 GMT+05:30 [8832:1] maxDecompressLayer:20 2007/04/10 10:14:14 GMT+05:30 [8832:1:] Trend Micro Content-FIlter Engine successfully initialized 2007/04/10 10:14:14 GMT+05:30 [8832:1:] Err: Scan object static init failed. 當要執行指令查詢"FILE_NOT_FOUND"錯誤訊息出現的原因,出現以下訊息: root@imss # ls –al /opt/trend/imss/lib/pattern/vsapi total 182008 drwxr-x--- 2 imss imss 4096 Apr 13 10:45 . drwxr-x--- 4 imss imss 4096 Jan 29 20:17 .. -rwxr-x--- 1 imss imss 31213925 Apr 10 01:01 lpt$vpn.399 -rwxr-x--- 1 imss imss 31244133 Apr 11 01:01 lpt$vpn.401 -rwxr-x--- 1 imss imss 31567205 Apr 12 01:01 lpt$vpn.405 -rwxr-x--- 1 imss imss 31578981 Apr 13 01:01 lpt$vpn.409 -rwxr-x--- 1 imss imss 31604581 Apr 13 10:35 lpt$vpn.411 -rwxr-x--- 1 imss imss 5245407 Mar 31 01:01 tmaptn.475 -rwxr-x--- 1 imss imss 5271183 Apr 4 01:01 tmaptn.477 -rwxr-x--- 1 imss imss 5282643 Apr 6 01:01 tmaptn.479 -rwxr-x--- 1 imss imss 5291299 Apr 8 01:01 tmaptn.481 -rwxr-x--- 1 imss imss 5308619 Apr 13 01:01 tmaptn.483 -rwxr-x--- 1 imss imss 818873 Mar 28 01:01 tmwhite.187 -rwxr-x--- 1 imss imss 828329 Apr 5 01:01 tmwhite.189 -rwxr-x--- 1 imss imss 836041 Apr 11 01:01 tmwhite.191
詳情
Public
根據debug log的資訊來看,此vsapi掃瞄物件無法在路徑/opt/trend/imss/lib/pattern/vsapi讀取"tmblack.*"病毒碼檔案, 此目錄包含四種不同種類的病毒碼, 這些完整的IMSS病毒碼元件皆支援不同的功能。 如果四個元件有其中一個遺失、損壞或者得到錯誤的權限檔案,就可能會出現像 "Err: Scan object static init failed"的錯誤訊息。 此狀況將會導致imssd程序不正常的離開。 當程序在讀取病毒碼失敗之後,程序將不會在背景中執行。 程序上的異常問題可能會導致在目錄/opt/trend/imss/lib/pattern/vsapi裡, 刪除病毒碼檔案。 解決問題方式: 1. 安裝IMSS 7.0 for Linux Patch 1 2. 從路徑/opt/trend/imss/temp/au/vsapi/複製還原遺失的病毒碼檔案 root@imss "# cp –a /opt/trend/imss/temp/au/vsapi/ /opt/trend/imss/lib/pattern/vsapi/" root@imss "# /opt/trend/imss/script/S99IMSS restart" 您也可以從趨勢技術支援部門詢問並取得此遺失的檔案。 3. 執行手動更新並去確認病毒碼是否成功被更新至最新
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