Virus & Threat Help
Detection
Is My System Infected?
Submit a case online for help with:
Files that need more analysis
Detecting system infection
Virus false alarm
SPAM
URL Reclassification
For Worry-Free and Hosted Email Security customers, submit case here
Removal
Cleanup
Free Tools to Troubleshoot or Remove Threats
Downloads the correct package for your system even if your computer is online or offline
Scans your PC for a wide range of Internet security threats including viruses, worms, Trojans, and spyware
Check through hidden files, registry entries, processes, drivers, and hooked system services
Submit a case online for help when:
For Worry-Free and Hosted Email Security customers, submit case here
Prevention
- Best Practices in configuring OfficeScan for malware protection
- Best practices in preventing Ransomware infection using OfficeScan and Worry-Free Business Security/Services
- Best Practices to enhance protection against malware threats in Worry-Free Business Security/Services
- Blocking web threats using OfficeScan's Web Reputation
- Blocking malicious activities using Behavior Monitoring in OfficeScan
Latest Security Advisories
Malware Blog
Threat Encyclopedia
Go to Threat Encyclopedia for the latest information on malware, spam, malicious URLs, and vulnerabilities
For Worry-Free Business Security & Hosted Email Security Customers
Submit a case online for help when:
For Worry-Free Business Security & Hosted Email Security Customers
Submit a case online for help when:
