web
You’re offline. This is a read only version of the page.
close
Trend Micro Business Success Portal

Business Success

  • FAQ
  • Contact
  • Log in

Featured

    Resources

    • Automation Center
    • Education Portal
    • Online Help Center
    • Service Status
    • TrendConnect

    Automation Center

    Trend Micro Automation Center is a central hub for APIs and documentation across Trend Micro products. It offers searchable cross-product APIs and use cases for IT and security teams to automate tasks and improve efficiency.

    Learn more

    Education Portal

    The Education Portal serves as a comprehensive resource for Trend Micro employees to develop their professional capabilities. Through a variety of curated training modules, employees can deepen their understanding of company culture, product knowledge, processes, and essential soft skills.

    Learn more

    Online Help Center

    The Trend Micro Online Help Center provides customers with comprehensive product information and troubleshooting guidance. It offers general product usage information and in-depth solutions for complex issues.

    Learn more

    Service Status

    Trend Micro Service Status Portal provides real-time information on the performance of Trend Micro products. It offers up-to-date incident reports and historical data for monitoring system health.

    Learn more

    TrendConnect

    TrendConnect is a mobile application that provides users with real-time insights into their Trend Micro security environment, including threat alerts and system health assessments.

    Learn more
      • Service Status
      • Education Portal
      • Automation Center
      • Online Help Center
      • TrendConnect
    • FAQ
    • Contact
    • Log in
      • Dashboard
      • Profile
      • Switch Account
      • Logout
    Please log in to initiate the conversation.

    Trend Companion(Preview)

    ×
    Welcome to the future of Business Support! I'm Trend Companion, your AI assistant ready to streamline your experience.
    Log in for your personalized support! Chat with Trend Companion for quick answers, or submit a case for detailed troubleshooting.
    Log in to chat with Trend Companion now
    We use cookies to make your experience on this website better. Our Cookie Notice provides more information and explains how to amend your cookie settings.
    Learn more

    Support Policy

    Paid Maintenance Terms

    Trend Micro terms for paid maintenance

    Data Collection Notice

    Disclosure on what kind of data a product collects and how you can opt-out of the collection

    Trend Micro Global Technical Support Guide for Business Customers

    An introduction guide for Trend Micro business support processes and policies

    Trend Micro End-of-Life Policy (revised January 2025)

    Trend Micro's End-of-Life Policy (formerly End-of-Support) for product support

    Supported Trend Micro Products/Versions

    An introduction guide for Trend Micro business support processes and policies

    End-of-Life Trend Micro Products/Versions

    List of products and versions that have reached End-of-Life in the past twelve (12) months and are no longer supported

    Scan Engine and Pattern File Support Policy

    Support terms for Core Technology engine and pattern files

    Operating System Policy

    Support terms for applications and operating systems, which run Trend Micro products, that are no longer supported by their vendors or suppliers

    Types of Fixes

    Description of patch types provided by our support engineers to standard customers

    Send us your feedback!
    How was your experience on this website?
    Satisfied
    Neutral
    Poor
    Thank you for your feedback
    Support & Help
    • FAQ
    • Contact by Sales
    Resources
    • Automation Center
    • Download Center
    • Education Portal
    • Online Help Center
    • Service Status
    • TrendConnect Mobile App
    Policies & Vulnerability
    • Support Policies
    • Legal Policies & Privacy
    • Vulnerability Response
    About Trend
    • Trend Micro
    • Home & Home Office Support
    • Partner Portal
    • Trend Micro YouTube Channel

    Copyright © Trend Micro Incorporated. All rights reserved.