Apex One

Learn all about the major systems that you can use in the redesigned Trend Micro Business Support Portal.

Trend Micro is aware of a compatibility issue between Trend Micro endpoint solutions and Pre-release Box Drive version 2.38.

Trend Micro has received reports of an issue affecting Apex One Security Agents that may fail to download specific update components. Affected product Includes:Apex OneApex One as a ServiceTrend Vision One™ Standard Endpoint Protection 

Customer wants to scan a file extension that is not on the list on files to scan.

This article serves as Trend Micro’s official information source on how the announcement of Microsoft’s Windows 7 End of Support (EOS) impacts the following Trend Micro business endpoint products:Trend Micro Apex One (SaaS and On-Premise)Trend Vision One™ EndpointTrend Micro Endpoint Encryption 6.0Trend Micro Worry-Free Business Security ServicesTrend Micro Worry-Free Business Security On-Premise (Standard and Advanced)

The following section lists all Trend Micro products/versions that are considered current and are fully supported by Trend Micro, along with milestone dates (End-of-Sale and End-of-Life) that have been formally announced.Please refer to Trend Micro’s latest End-of-Life Policy for more information on milestone definitions and standard timelines. You can also view the products/versions that have reached End-of-Life in the past 12 months here.

The following section lists all Trend Micro products and versions that have reached End-of-Life (EOL) status (formerly End-of-Support or EOS) in the last twelve (12) months and are no longer actively supported by Trend Micro. If the product/version you are looking for is not listed below, it is either still supported or is an older version that has been End-of-Life for more than 12 months.Please refer to Trend Micro’s latest End-of-Life Policy for more information on milestone definitions and standard timelines. 

Trend Micro has received reports of Apex One Security Agents showing Behavior Monitoring Detection Pattern version: 0.000.0 after applying Patch 4.

Trend Micro has released Apex One Service Pack 1 - Patch 4 (Build 13984). This patch contains accumulated fixes and enhancements.

This article provides information on Year 2025 release schedule for Trend Micro Apex One and Trend Micro Apex Central On-premise.