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Apex One as a Service

Who will receive the Trend Micro Vision One promotion?

Customers who already got Complimentary XDR licenses are not eligible to get Complimentary Credits
Customers who already have an EDR/XDR/Trend Micro Vision One trial license are not eligible.
Customers who have already purchased one or more EDR/XDR/Trend Micro Vision One licenses are not eligible at this time
Trend Micro Vision One is an enterprise solution generally targeted to organizations with above 500 users

What will I see in Apex One as a Service?

The content of the promotion banner and content may change but the onboarding process will be the same.

Promotion Banner. Click More Details.

^{Click the image to enlarge.}
Pop-up for Trend Micro Vision One promotion content

^{Click the image to enlarge.}
- Only the Admin (i.e. user account belongs to Administrators / Administrator_and_DLP_Compliance_Officer group) will see this pop-up.
- If the Trend Micro Vision One promotion pop-up has been displayed before, the Admin user can re-open the promotion pop-up by clicking the button on the promotion notification bar.

How do I proceed with the onboarding process?

Click Check if I'm affected, using Trend Micro Vision One to redirect to the Trend Micro Vision One Onboarding Portal.
Users can easily log into the Trend Micro Vision One Onboarding portal by SSO if they log into Apex Central with a CLP account.
Once users log into the Trend Micro Vision One Onboarding portal, it will prompt the Trend Micro Vision One tutorial.
Once users are on-boarded, the promotion notification bar will prompt different message. Click Open Console.

^{Click the image to enlarge.}

If I would like to use Trend Micro Vision One on more agents, how do I migrate to paid license?

You need to purchase “XDR : Endpoint & Server”, "XDR for Users" or "Apex One SaaS + XDR" license bundles or "Trend Micro Vision One Credits".
Once this license is activated from CLP, you can enable more endpoint sensor on endpoints through the Endpoint Inventory App on the Trend Micro Vision One portal.

How do I activate the Trend Micro Vision One license when I buy through Trend Micro Vision One Credits?

Upon purchasing Trend Micro Vision One credits, you will receive a confirmation email with an activation URL.
You will be redirected to the Trend Micro Activation Service and will require to sign in or create a Trend Micro account.
Once signed in, you will see the summary of all your purchased credits.
After the license agreement is accepted, wait for the "Activation Successful" message to appear.
You will be taken directly to the Trend Micro Vision One console, where you can enable the sensors/apps as desired.

What are the things to consider when deploying XDR Endpoint Sensor?

The security agent should be upgraded to build 14.0.0.8509 or later version
Check XDR Sensor System Requirements.

Apex One On-Premise

Who will receive the Trend Micro Vision One promotion?

Customers who have valid EPP License which is not expired or still within grace period.
Customers with Apex One Patch 8378 or later version.
Customers who already got Complimentary XDR licenses are not eligible to get Complimentary Credits
Customers who already have an EDR/XDR/Trend Micro Vision One trial license are not eligible.
Customers who have already purchased one or more EDR/XDR/Trend Micro Vision One licenses are not eligible at this time
Trend Micro Vision One is an enterprise solution generally targeted to organizations with above 500 users

How do I enable Complimentary Credits on Apex One On-Premise?

Apply the latest Apex One Patch (Build 8358 or later version).
Accept "Enhanced Support Service" here or accept it in a later step.

If you opted to not install it and wish to allow it later, please contact Trend Micro Technical Support.
The blue promotion banner will appear (controlled by backend). Click More Details.

The content of the promotion banner and content may change but the onboarding process will be the same.

^{Click the image to enlarge.}
Promotion Content:

^{Click the image to enlarge.}

How do I proceed with the onboarding process?

Click the Check if I'm affected, using Trend Micro Vision One link to redirect to the Trend Micro Vision One Onboarding Portal.
Once users log into the Trend Micro Vision One Onboarding portal, it will prompt the Trend Micro Vision One tutorial.
Once users are on-boarded, the promotion notification bar will prompt different message. Click Open Console.

^{Click the image to enlarge.}

If I would like to use Trend Micro Vision One on more agents, how do I migrate to paid license?

You need to purchase “XDR : Endpoint & Server” license or "Trend Micro Vision One Credits"
Once this license is activated from CLP, you can enable more endpoint sensor on endpoints through the Endpoint Inventory App on the Trend Micro Vision One portal.

How do I activate the Trend Micro Vision One license when I buy through Trend Micro Vision One Credits?

Upon purchasing Trend Micro Vision One credits, you will receive a confirmation email with an activation URL.
You will be redirected to the Trend Micro Activation Service and will require to sign in or create a Trend Micro account.
Once signed in, you will see the summary of all your purchased credits.
After the license agreement is accepted, wait for the "Activation Successful" message to appear.
You will be taken directly to the Trend Micro Vision One console, where you can enable the sensors/apps as desired.

What are the things to consider when deploying XDR Endpoint Sensor?

The security agent should be upgraded to build 8378 or later version.
Trend Micro Endpoint Basecamp service must be installed on Security Agents
Check XDR Sensor System Requirements .

On-premise agent detection logs will not be forwarded to Trend Micro Vision One.

Deep Security (On-premise)

Who will receive the Trend Micro Vision One promotion?

Customers with valid DS License which is not expired or still within in grace period.
Customers with Deep Security On-Premise 20 LTS Update 2020-10-19 (20.0.198) or later version.
Customers who already got Complimentary XDR licenses are not eligible to get Complimentary Credits
Customers who already have an XDR/Trend Micro Vision One trial license are not eligible.
Customers who have already purchased one or more XDR/Trend Micro Vision One licenses are not eligible at this time

What will I see in Deep Security Manager?

The content of the promotion banner and content may change but the onboarding process will be the same.

Promotion Banner
- Users who have "Can Change License" permission can see the banner). Click [More Details].
  
  ^{Click the image to enlarge.}
- Users who does not have "Can Change License" permission will see this banner instead.
  
  ^{Click the image to enlarge.}
After clicking on More Details, a pop-up promotion content appears.

^{Click the image to enlarge.}
A Promotion notification bar for onboarded DS will appear. Click Open Console.

^{Click the image to enlarge.}
Users will be redirected to the Trend Micro Vision One log-in page after clicking Open Console.

How should I proceed with the onboarding process?

Clicking Check if I'm affected, using Trend Micro Vision One will redirect users to the Trend Micro Vision One onboarding portal.
The Trend Micro Vision One portal will guide users on how to create a Trend Micro account to experience Trend Micro Vision One.
- If there is no Trend Micro account related to this DS activation code, the service will redirect users to the page to create a Trend Micro account.
- If there is any Trend Micro account related to this DS activation code, the service will redirect users to the Sign in page.
Once users log in to the Trend Micro Vision One Onboarding portal, it will bring them to the Early Warning App page.

If I would like to use Trend Micro Vision One on more agents, how do I migrate to paid license?

You need to purchase an “XDR : Endpoint & Server” license or “Trend Micro Vision One Credits”
Once this license is activated from CLP, you can enable more endpoint sensor on endpoints through the Endpoint Inventory App on the Trend Micro Vision One portal.

How do I activate the Trend Micro Vision One license when I buy through Trend Micro Vision One Credits?

Upon purchasing Trend Micro Vision One credits, you will receive a confirmation email with an activation URL.
You will be redirected to the Trend Micro Activation Service and will require to sign in or create a Trend Micro account.
Once signed in, you will see the summary of all your purchased credits.
After the license agreement is accepted, wait for the "Activation Successful" message to appear.
You will be taken directly to the Trend Micro Vision One console, where you can enable the sensors/apps as desired.

Deep Discovery Inspector

Who will receive the Trend Micro™ Vision One promotion for network?

Customers with valid Deep Discovery Inspector (DDI) license which is neither expired nor currently in grace period (including full or trial type).
Customers with DDI version 5.7 GM or higher versions.
Customers who already got Complimentary XDR licenses are not eligible to get Complimentary Credits
Customers who already have an XDR/Trend Micro Vision One trial license are not eligible.
Customers who have already purchased one or more XDR/Trend Micro Vision One licenses are not eligible at this time.
Customers whose DDI registering Deep Discovery Directory (DDD) are not eligible at this time.

What will I see in Deep Discovery Inspector?

The content of the promotion banner and content may change but the onboarding process will be the same.

In the Promotion notification bar, on the top right part of the page, click More Details.
- New DDI instance:
  
  ^{Click the image to enlarge.}
- DDI instance showing that it is installed and has detection:
  
  ^{Click the image to enlarge.}
After clicking on More Details, a pop-up notification window appears.

^{Click the image to enlarge.}

How do I proceed with the onboarding process?

Click on [Activate your XDR capabilities now] button and it will redirect you to the Trend Micro™ Vision One Onboarding Portal.
The Trend Micro™ Vision One portal will guide users on how to create a Trend Micro account to experience Trend Micro™ Vision One.
- If customers have not yet created a Trend Micro™ account, they should register for a Trend Micro account.
- If customers already have a Trend Micro™ account, click on the Already have a Trend Micro Account link to Sign-in directly.
Once users log in to the Trend Micro™ Vision One onboarding portal, it will redirect to Network Inventory App and the service provision process starts (provision usually cost 3-5 minutes).
Once the provision is completed, follow the instructions and click [Go] to connect to network sensor (DDI instance).

The following image shows the instructions while interacting with network sensor (DDI instance) version 5.7 SP3 or above which supports auto registration.

Click Continue from network sensor (DDI instance) to confirm the registration.
Take note that the instructions may slightly vary when connecting with different versions of network sensor (DDI instance).
- If your appliance is version 5.7 Service Pack 3 and above, specify the IP address or FQDN and follow the on-screen instructions to connect the appliance to the Network Inventory app.
- If your appliance is version 5.7 / 5.7 Service Pack 1 / 5.7 Service Pack 2, copy the registration token and follow the on-screen instructions to connect the appliance to the Network Inventory app.
Once network sensor (DDI) is successfully registered to Trend Micro™ Vision One, the promotion notification bar will prompt a different message.

Users will be redirected to the Trend Micro Vision One log-in page and start to experience the XDR Network capabilities after clicking Open Console.

^{Click the image to enlarge.}

If I would like to use Trend Micro™ Vision One on more DDI Instances or higher network bandwidth, how do I migrate to paid license?

You need to purchase Trend Micro Vision One Credits.
Once this license is activated from CLP, you can enable more network sensors through the Network Inventory App on the Trend Micro Vision One portal.

How do I activate the Trend Micro Vision One license when I buy through Trend Micro Vision One Credits?

Upon purchasing Trend Micro Vision One credits, you will receive a confirmation email with an activation URL.
You will be redirected to the Trend Micro Activation Service and will require to sign in or create a Trend Micro account.
Once signed in, you will see the summary of all your purchased credits.
After the license agreement is accepted, wait for the "Activation Successful" message to appear.
You will be taken directly to the Trend Micro Vision One console, where you can enable the sensors/apps as desired.

Keywords: Vision One on-boarding, Vision One onboarding, Vision One migrate, migrate to paid license, paid license, use Vision One on more agents, Vision One promotion,xdr

Trend Micro products with Complimentary Credits for Trend Micro Vision One

Product / Version includes:

Trend Vision OneAll , Apex One2019 , Apex One as a ServiceAll , Deep Discovery InspectorAll , Deep SecurityAll

Last updated: 2022/08/24

Solution ID: KA-0010681

Category: Configure , Migrate , Register

Summary

Trend Micro Vision One collects and correlates deep activity data across multiple vectors - email, endpoints, servers, cloud workloads, and networks. This enables a level of detection and investigation that is difficult or impossible to achieve with SIEM or individual point solutions. With Complimentary Credits, eligible (first-time) users can allocate the credits to enable the XDR sensors or apps they desire. Trial users will receive a 28,000 credit allowance valid for 60 days. See Introducing Credit-based Licensing for more information.

This article provides information about the process for onboarding and migrating to a paid license.

EXPAND ALL

Apex One as a Service

Onboarding Process

Who will receive the Trend Micro Vision One promotion?

Customers who already got Complimentary XDR licenses are not eligible to get Complimentary Credits
Customers who already have an EDR/XDR/Trend Micro Vision One trial license are not eligible.
Customers who have already purchased one or more EDR/XDR/Trend Micro Vision One licenses are not eligible at this time
Trend Micro Vision One is an enterprise solution generally targeted to organizations with above 500 users

What will I see in Apex One as a Service?

The content of the promotion banner and content may change but the onboarding process will be the same.

Promotion Banner. Click More Details.

^{Click the image to enlarge.}
Pop-up for Trend Micro Vision One promotion content

^{Click the image to enlarge.}
- Only the Admin (i.e. user account belongs to Administrators / Administrator_and_DLP_Compliance_Officer group) will see this pop-up.
- If the Trend Micro Vision One promotion pop-up has been displayed before, the Admin user can re-open the promotion pop-up by clicking the button on the promotion notification bar.

How do I proceed with the onboarding process?

Click Check if I'm affected, using Trend Micro Vision One to redirect to the Trend Micro Vision One Onboarding Portal.
Users can easily log into the Trend Micro Vision One Onboarding portal by SSO if they log into Apex Central with a CLP account.
Once users log into the Trend Micro Vision One Onboarding portal, it will prompt the Trend Micro Vision One tutorial.
Once users are on-boarded, the promotion notification bar will prompt different message. Click Open Console.

^{Click the image to enlarge.}

Migrating to Paid License

If I would like to use Trend Micro Vision One on more agents, how do I migrate to paid license?

You need to purchase “XDR : Endpoint & Server”, "XDR for Users" or "Apex One SaaS + XDR" license bundles or "Trend Micro Vision One Credits".
Once this license is activated from CLP, you can enable more endpoint sensor on endpoints through the Endpoint Inventory App on the Trend Micro Vision One portal.

How do I activate the Trend Micro Vision One license when I buy through Trend Micro Vision One Credits?

Upon purchasing Trend Micro Vision One credits, you will receive a confirmation email with an activation URL.
You will be redirected to the Trend Micro Activation Service and will require to sign in or create a Trend Micro account.
Once signed in, you will see the summary of all your purchased credits.
After the license agreement is accepted, wait for the "Activation Successful" message to appear.
You will be taken directly to the Trend Micro Vision One console, where you can enable the sensors/apps as desired.

What are the things to consider when deploying XDR Endpoint Sensor?

The security agent should be upgraded to build 14.0.0.8509 or later version
Check XDR Sensor System Requirements.

Apex One On-Premise

Onboarding Process

Who will receive the Trend Micro Vision One promotion?

Customers who have valid EPP License which is not expired or still within grace period.
Customers with Apex One Patch 8378 or later version.
Customers who already got Complimentary XDR licenses are not eligible to get Complimentary Credits
Customers who already have an EDR/XDR/Trend Micro Vision One trial license are not eligible.
Customers who have already purchased one or more EDR/XDR/Trend Micro Vision One licenses are not eligible at this time
Trend Micro Vision One is an enterprise solution generally targeted to organizations with above 500 users

How do I enable Complimentary Credits on Apex One On-Premise?

Apply the latest Apex One Patch (Build 8358 or later version).
Accept "Enhanced Support Service" here or accept it in a later step.

If you opted to not install it and wish to allow it later, please contact Trend Micro Technical Support.
The blue promotion banner will appear (controlled by backend). Click More Details.

The content of the promotion banner and content may change but the onboarding process will be the same.

^{Click the image to enlarge.}
Promotion Content:

^{Click the image to enlarge.}

How do I proceed with the onboarding process?

Click the Check if I'm affected, using Trend Micro Vision One link to redirect to the Trend Micro Vision One Onboarding Portal.
Once users log into the Trend Micro Vision One Onboarding portal, it will prompt the Trend Micro Vision One tutorial.
Once users are on-boarded, the promotion notification bar will prompt different message. Click Open Console.

^{Click the image to enlarge.}

Migrating to Paid License

If I would like to use Trend Micro Vision One on more agents, how do I migrate to paid license?

You need to purchase “XDR : Endpoint & Server” license or "Trend Micro Vision One Credits"
Once this license is activated from CLP, you can enable more endpoint sensor on endpoints through the Endpoint Inventory App on the Trend Micro Vision One portal.

How do I activate the Trend Micro Vision One license when I buy through Trend Micro Vision One Credits?

Upon purchasing Trend Micro Vision One credits, you will receive a confirmation email with an activation URL.
You will be redirected to the Trend Micro Activation Service and will require to sign in or create a Trend Micro account.
Once signed in, you will see the summary of all your purchased credits.
After the license agreement is accepted, wait for the "Activation Successful" message to appear.
You will be taken directly to the Trend Micro Vision One console, where you can enable the sensors/apps as desired.

What are the things to consider when deploying XDR Endpoint Sensor?

The security agent should be upgraded to build 8378 or later version.
Trend Micro Endpoint Basecamp service must be installed on Security Agents
Check XDR Sensor System Requirements .

On-premise agent detection logs will not be forwarded to Trend Micro Vision One.

Deep Security (On-premise)

Onboarding Process

Who will receive the Trend Micro Vision One promotion?

Customers with valid DS License which is not expired or still within in grace period.
Customers with Deep Security On-Premise 20 LTS Update 2020-10-19 (20.0.198) or later version.
Customers who already got Complimentary XDR licenses are not eligible to get Complimentary Credits
Customers who already have an XDR/Trend Micro Vision One trial license are not eligible.
Customers who have already purchased one or more XDR/Trend Micro Vision One licenses are not eligible at this time

What will I see in Deep Security Manager?

The content of the promotion banner and content may change but the onboarding process will be the same.

Promotion Banner
- Users who have "Can Change License" permission can see the banner). Click [More Details].
  
  ^{Click the image to enlarge.}
- Users who does not have "Can Change License" permission will see this banner instead.
  
  ^{Click the image to enlarge.}
After clicking on More Details, a pop-up promotion content appears.

^{Click the image to enlarge.}
A Promotion notification bar for onboarded DS will appear. Click Open Console.

^{Click the image to enlarge.}
Users will be redirected to the Trend Micro Vision One log-in page after clicking Open Console.

How should I proceed with the onboarding process?

Clicking Check if I'm affected, using Trend Micro Vision One will redirect users to the Trend Micro Vision One onboarding portal.
The Trend Micro Vision One portal will guide users on how to create a Trend Micro account to experience Trend Micro Vision One.
- If there is no Trend Micro account related to this DS activation code, the service will redirect users to the page to create a Trend Micro account.
- If there is any Trend Micro account related to this DS activation code, the service will redirect users to the Sign in page.
Once users log in to the Trend Micro Vision One Onboarding portal, it will bring them to the Early Warning App page.

Migrating to Paid License

If I would like to use Trend Micro Vision One on more agents, how do I migrate to paid license?

You need to purchase an “XDR : Endpoint & Server” license or “Trend Micro Vision One Credits”
Once this license is activated from CLP, you can enable more endpoint sensor on endpoints through the Endpoint Inventory App on the Trend Micro Vision One portal.

How do I activate the Trend Micro Vision One license when I buy through Trend Micro Vision One Credits?

Upon purchasing Trend Micro Vision One credits, you will receive a confirmation email with an activation URL.
You will be redirected to the Trend Micro Activation Service and will require to sign in or create a Trend Micro account.
Once signed in, you will see the summary of all your purchased credits.
After the license agreement is accepted, wait for the "Activation Successful" message to appear.
You will be taken directly to the Trend Micro Vision One console, where you can enable the sensors/apps as desired.

Deep Discovery Inspector

Onboarding Process

Who will receive the Trend Micro™ Vision One promotion for network?

Customers with valid Deep Discovery Inspector (DDI) license which is neither expired nor currently in grace period (including full or trial type).
Customers with DDI version 5.7 GM or higher versions.
Customers who already got Complimentary XDR licenses are not eligible to get Complimentary Credits
Customers who already have an XDR/Trend Micro Vision One trial license are not eligible.
Customers who have already purchased one or more XDR/Trend Micro Vision One licenses are not eligible at this time.
Customers whose DDI registering Deep Discovery Directory (DDD) are not eligible at this time.

What will I see in Deep Discovery Inspector?

The content of the promotion banner and content may change but the onboarding process will be the same.

In the Promotion notification bar, on the top right part of the page, click More Details.
- New DDI instance:
  
  ^{Click the image to enlarge.}
- DDI instance showing that it is installed and has detection:
  
  ^{Click the image to enlarge.}
After clicking on More Details, a pop-up notification window appears.

^{Click the image to enlarge.}

How do I proceed with the onboarding process?

Click on [Activate your XDR capabilities now] button and it will redirect you to the Trend Micro™ Vision One Onboarding Portal.
The Trend Micro™ Vision One portal will guide users on how to create a Trend Micro account to experience Trend Micro™ Vision One.
- If customers have not yet created a Trend Micro™ account, they should register for a Trend Micro account.
- If customers already have a Trend Micro™ account, click on the Already have a Trend Micro Account link to Sign-in directly.
Once users log in to the Trend Micro™ Vision One onboarding portal, it will redirect to Network Inventory App and the service provision process starts (provision usually cost 3-5 minutes).
Once the provision is completed, follow the instructions and click [Go] to connect to network sensor (DDI instance).

The following image shows the instructions while interacting with network sensor (DDI instance) version 5.7 SP3 or above which supports auto registration.

Click Continue from network sensor (DDI instance) to confirm the registration.
Take note that the instructions may slightly vary when connecting with different versions of network sensor (DDI instance).
- If your appliance is version 5.7 Service Pack 3 and above, specify the IP address or FQDN and follow the on-screen instructions to connect the appliance to the Network Inventory app.
- If your appliance is version 5.7 / 5.7 Service Pack 1 / 5.7 Service Pack 2, copy the registration token and follow the on-screen instructions to connect the appliance to the Network Inventory app.
Once network sensor (DDI) is successfully registered to Trend Micro™ Vision One, the promotion notification bar will prompt a different message.

Users will be redirected to the Trend Micro Vision One log-in page and start to experience the XDR Network capabilities after clicking Open Console.

^{Click the image to enlarge.}

Migrating to Paid License

If I would like to use Trend Micro™ Vision One on more DDI Instances or higher network bandwidth, how do I migrate to paid license?

You need to purchase Trend Micro Vision One Credits.
Once this license is activated from CLP, you can enable more network sensors through the Network Inventory App on the Trend Micro Vision One portal.

How do I activate the Trend Micro Vision One license when I buy through Trend Micro Vision One Credits?

Upon purchasing Trend Micro Vision One credits, you will receive a confirmation email with an activation URL.
You will be redirected to the Trend Micro Activation Service and will require to sign in or create a Trend Micro account.
Once signed in, you will see the summary of all your purchased credits.
After the license agreement is accepted, wait for the "Activation Successful" message to appear.
You will be taken directly to the Trend Micro Vision One console, where you can enable the sensors/apps as desired.

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