What's New

Localization for the new license suites are the following:

Product Full Name	Suite PID	Child-Product PID	Product Abbreviation	Product/Services Included
Virus Buster xDR Services	WFZZZZJJP	• WFSBWXE3X • NNZBZZE1X • WFHSMMMXX	VBXDR	• WFBSS • CAS • EDR Note: This is only for JP
Worry-Free with Co-Managed XDR: Service for Endpoint only	WFSBZZMSX	• WFSBWXE3X • WFHSMMMXX • WFSBRSE1X	WF Co-Managed XDR: Endpoint	• WFBSS • EDR • WFMDR
Worry-Free with Co-Managed XDR: Service for Endpoint and Email	WFSBZZMAX	• WFSBWXE3X • NMZCZZE2X • NNZBZZE1X • DF-ZBZZ-E1X • WFHSMMMXX • WFSBRSE1X	WF Co-Managed XDR	WFXDR • WFBSS • CAS • HES • EMS • EDR WFMDR

We appreciate your patience as we conduct this scheduled maintenance to enhance our service. We will endeavor to minimize any impact to you during this process.

If you have any questions or concerns, please contact Technical Support or your assigned Customer Service Manager.

Remote Manager (TMRM) Systems Update for Patch 2 Release (July 2020)

Product / Version includes:

Remote Manager All

Last updated: 2025/05/08

Solution ID: KA-0010688

Category: Upgrade

Summary

Trend Micro will be performing a scheduled maintenance on Remote Manager (TMRM) during the following time period:

Region: United States, Latin America Regions, Japan, APEC, Others

Date/Time (GMT+8)	Los Angeles	Berlin	Tokyo
2020/07/27 19:00	Mon 04:00	Mon 13:00	Mon 20:00

Region: Europe, Middle East, Africa

Date/Time (GMT+8)	Los Angeles	Berlin	Tokyo
2020/07/27, 10:00	Sun 19:00	Mon 04:00	Mon 11:00

Maintenance Type: Systems Update

Impact on service:

There is no expected service downtime during the maintenance period.

What's New

Localization for the new license suites are the following:

Product Full Name	Suite PID	Child-Product PID	Product Abbreviation	Product/Services Included
Virus Buster xDR Services	WFZZZZJJP	• WFSBWXE3X • NNZBZZE1X • WFHSMMMXX	VBXDR	• WFBSS • CAS • EDR Note: This is only for JP
Worry-Free with Co-Managed XDR: Service for Endpoint only	WFSBZZMSX	• WFSBWXE3X • WFHSMMMXX • WFSBRSE1X	WF Co-Managed XDR: Endpoint	• WFBSS • EDR • WFMDR
Worry-Free with Co-Managed XDR: Service for Endpoint and Email	WFSBZZMAX	• WFSBWXE3X • NMZCZZE2X • NNZBZZE1X • DF-ZBZZ-E1X • WFHSMMMXX • WFSBRSE1X	WF Co-Managed XDR	WFXDR • WFBSS • CAS • HES • EMS • EDR WFMDR

We appreciate your patience as we conduct this scheduled maintenance to enhance our service. We will endeavor to minimize any impact to you during this process.

If you have any questions or concerns, please contact Technical Support or your assigned Customer Service Manager.

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Remote Manager (TMRM) Systems Update for Patch 2 Release (July 2020)

What's New

Remote Manager (TMRM) Systems Update for Patch 2 Release (July 2020)

Product / Version includes:

Summary

What's New