Trend Micro recommends users to disable the Windows Defender to server operating systems if issue is being experienced.
For the procedure, refer to Configure Microsoft Defender Antivirus using Group Policy > Turn off Microsoft Defender Antivirus setting.
If you have any questions or concerns, please contact Trend Micro Technical Support or your assigned Customer Service Manager.
Worry-Free Business Security Services6.7
Some users may experience performance and/or crash issues on their Windows Server when Windows Defender is enabled. With the current flow, when the Trend Micro Worry-Free agent reports its status to Windows Security Center (WSC), Windows Defender will be stopped by the operating system. However, on Windows Server operating systems, Windows Security Center (wscsvc) Service is not running by default causing the Trend Micro Worry-Free agent and Windows Defender to co-exist resulting to performance related issues.
For more information, please refer to Microsoft Defender Antivirus compatibility with other security products.
Trend Micro recommends users to disable the Windows Defender to server operating systems if issue is being experienced.
For the procedure, refer to Configure Microsoft Defender Antivirus using Group Policy > Turn off Microsoft Defender Antivirus setting.
If you have any questions or concerns, please contact Trend Micro Technical Support or your assigned Customer Service Manager.
