Views:

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  1. Every Trend Vision One user is able to see the banner.

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  2. Go to Console Settings to trigger the update when the time is right.

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  3. You can disable the banner and go to Console Settings to trigger the update once it is ready.

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  4. All users can see details and make decisions, but only the primary account user (root user) can perform updates.
    Root User:

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    Other Users:

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  5. Evaluate "System Update Notice" and then click I understand how the update will affect my system and agree to start the process to start update.

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  6. Update Step 1: Change log in user account to Email format.

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  7. Update Step 2: Validate new account email.

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  8. Update Step 3: Update password.

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  9. Use the new email account to log in to Trend Vision One.

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  10. When the update is completed, you will start to experience the new foundation-based Trend Vision One.

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  1. Start with Endpoint Inventory.

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    Evaluate "platform capabilities" and then click Go to Product Instance.

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  2. Under Product Instance, there will be a prompt next to SaaS Endpoint Instance. Click on this instance name to start the update.

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  3. Evaluate the Trend Micro Agreement, and click I Agree to Update. Update the instance to Trend Vision One Endpoint Security. All endpoints will be updated to Trend Vision One Endpoint Security endpoints).

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  4. Evaluate the System Update Notice and click I understand how the update will affect my system and agree to start the process to start the update.

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  5. System will tell you the data is updating and may take some time to complete. You can go to Product Instance to further check.

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  1. Trend Micro support customers to move partial endpoints to new Trend Vision One Endpoint Security instance (for POC or VLE or PCI cases).
    Click Try the new Endpoint Security before updating to learn more.

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  2. Follow the instructions on the Help Center article, Evaluating Trend Vision One Endpoint Security for information on partial moving.
Keywords: update vision one, update vision one endpoint security