The update will be done on the following schedule:
| Singapore Time | Ireland Time | |
|---|---|---|
| Start Time | April 25, 2018 10:30 GMT +8 | April 25, 2018 03:30 GMT +1 |
| Estimated End Time | April 25, 2018 15:00 GMT +8 | April 25, 2018 08:30 GMT +1 |
Details:
Current Certificate:
CA = Trend Micro S2 CA
CN = *.emailsecurity.trendmicro.eu
SAN:
DNS Name=*.emailsecurity.trendmicro.eu
DNS Name=emailsecurity.trendmicro.eu
New Certificate:
CA: GlobalSign Organization Validation CA - SHA256 - G2
CN = *.hes.trendmicro.eu
SAN:
DNS Name=*.hes.trendmicro.eu
DNS Name=imhs-ws.trendmicro.eu
DNS Name=*.emailsecurity.trendmicro.com
DNS Name=*.emailsecurity.trendmicro.eu
DNS Name=*.hes.trendmicro.com
DNS Name=*.mx.trendmicro.eu
DNS Name=*.sjc.mx.trendmicro.com
DNS Name=imhs-ws.trendmicro.com
DNS Name=hes.trendmicro.eu
Objectives:
The current certificates are about to expire and need to be replaced.
Impact:
- No downtime expected on Web Console access
- No expected impact to email flow
If you have implemented air-tight security in your MTA to trust only the current TLS certificate, you need to update your settings to also trust the new certificate CA to avoid possible mail interruption.
For support assistance, please contact Technical Support.