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Since Apex One 2019, Edge Relay Server version 2.0 is used. This is one of the enhancements included in the new version of the Edge Relay server for enhanced security. Thus, the 403 response is normal.

Keywords: HTTP Error 403,access is denied,cannot access published FQDN,cannot access FQDN,unable to access FQDN,error accessing FQDN,You do not have permission to view this directory or page using the credentials that you supplied

HTTP Error “403 – Forbidden: Access is denied” appears when accessing the published FQDN of Edge Relay Server for Apex One

Product / Version includes:

Apex OneAll

Last updated: 2021/08/28

Solution ID: KA-0009456

Category: Troubleshoot

Summary

When trying to access the published FQDN of Edge Server on any browser (https://<InsertFQDNhere>:443 or https://:443) , the following error appears:

403 – Forbidden: Access is Denied
You do not have permission to view this directory or page using the credentials that you supplied.

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HTTP Error “403 – Forbidden: Access is denied” appears when accessing the published FQDN of Edge Relay Server for Apex One

HTTP Error “403 – Forbidden: Access is denied” appears when accessing the published FQDN of Edge Relay Server for Apex One

Product / Version includes:

Summary