Prevent Disabling Trend Micro Background Items in System Settings on macOS
Starting macOS Ventura (13.0), Apple introduced a new feature within System Settings under General > Login Items, allowing users to manage applications that automatically start upon login. For users of Trend Micro products, it is crucial to ensure that specific background items related to Trend Micro software are not disabled. This article provides guidance on identifying and protecting these essential components to maintain uninterrupted security coverage.
Trend Micro Endpoint Issue with Box Drive 2.38
Trend Micro is aware of a compatibility issue between Trend Micro endpoint solutions and Pre-release Box Drive version 2.38.
Trend Micro Endpoint Issue with Chrome Browser Version 133
Trend Micro has identified a compatibility issue between its endpoint solutions and the following versions of Chrome Browser 133:Chrome Browser 133 (beta) for both 32-bit and 64-bitChrome Browser 133 (official) for 32-bit
Trend Micro SaaS Products and Microsoft Azure's Availability Zone
According to Microsoft's Regions and availability zones article, Azure availability zones are physically separate locations within each Azure region that are tolerant to local failures. Failures can range from software and hardware failures to events such as earthquakes, floods, and fires. Tolerance to failures is achieved because of redundancy and logical isolation of Azure services. To ensure resiliency, a minimum of three separate availability zones are present in all availability zone-enabled regions.For AWS, An Availability Zone (AZ) is one or more discrete data centers with redundant power, networking, and connectivity in an AWS Region. AZs allow customers to operate production applications and databases that are more highly available, fault-tolerant, and scalable than would be possible from a single data center. All AZs in an AWS Region are interconnected with high-bandwidth, low-latency networking, over fully redundant, dedicated metro fiber providing high-throughput, low-latency networking between AZs.Do Trend Micro SaaS products utilize the Availability Zone offered by the Cloud Service Provider(s)?
Trend Micro Security Agent for Mac Support for macOS Ventura (13.0)
This article explains Trend Micro Apex One (Mac), Worry-Free Business Security Services (WFBS-SVC), Cloud One - Endpoint and Workload Security and Trend Vision One™ (Mac) Support for macOS Ventura.
Trend Micro Security Assessment Service is now available
Trend Micro is pleased to announce the release of Trend Micro Security Assessment Service! Know how well your email or endpoint security is performing.
Trend Micro Services Status Portal
To know the Trend Micro's services status of SaaS products.Apex One as a ServiceCloud App SecurityCloud EdgeTrend Cloud OneTM Email SecurityRemote ManagerTM Web SecurityTrend Vision One™WFBS-Services
Specification about accessing "Open Console" link from License Information of Trend Vision One™
This article mainly introduces the different scenarios and specifications for users redirecting to point products portal through "Open Console" link in the License Information of Trend Vision One.Click the image to enlarge.
Supported Android/iOS/iPadOS versions for Mobile Security as a Service and Trend Micro Mobile Security (TMMS) for Enterprise 9.8 SP5
Before enrolling your Android/iOS/iPadOS device on the Mobile Security as a Service (Trend Vision One™ console) or TMMS for Enterprise 9.8 SP5, review which versions of Android/iOS/iPadOS device are supported below:
Testing ZTSA-Internet Access connectivity using diagnostics page in Trend Vision One™
For the production configuration or troubleshooting, you may check which user is connecting to ZTSA-Internet Access.
