A security warning appears when performing client/agent web installation

OfficeScan11.0

Last updated: 2021/08/28

Solution ID: KA-0001030

Category: Install

The following pop-up message appears when starting the setup process for client/agent web installation:

Internet Explorer-Security Warning

Do you want to install this software?

Name: AtxConsole

Publisher: Trend Micro, Inc.

When you close Internet Explorer and then try installing again, the installation is successful.

To resolve this issue:

On your browser, go to Tools > Internet Options > Security tab > Custom Level.
Go to the "Active X controls and plugins" section and then select Enable for Automatic prompting for ActiveX controls.
Click OK > OK.

Was this article helpful?