Views:

To resolve this problem, configure the IE pop-up blocker to allow the SPLX Help pop-up window.

For more information on how to configure the IE pop-up blocker, refer to this Microsoft article: How to configure the Pop-up Blocker on a computer that is running Windows XP Service Pack 2.

Keywords: cannot open Help page,unable to open Help page,Help page,pop-up windows,blocked pop-up windows,pop-up blocker

Unable to open Help page in Internet Explorer of ServerProtect for Linux (SPLX) 3.0

ServerProtect For Linux3.0

Last updated: 2021/08/28

Solution ID: KA-0001160

Category: Troubleshoot

By default, Internet Explorer (IE) 7 blocks all pop-up windows. The SPLX Help page uses pop-up windows when opened and it is being blocked by IE.

To resolve this problem, configure the IE pop-up blocker to allow the SPLX Help pop-up window.

For more information on how to configure the IE pop-up blocker, refer to this Microsoft article: How to configure the Pop-up Blocker on a computer that is running Windows XP Service Pack 2.

Was this article helpful?