Follow these steps:
- Open the management console of the original IS.
- Go to Information Server > Backup IS Data
- Provide the necessary information in the dialog box that appears:
- The target folder using UNC format (e.g. \{\servernameofnewISserver}\c$)
- Username and password of the target folder
- Click Do.
- Log out of the Management Console.
- Open the Services applet and stop the Trend ServerProtect Agent service.
- Go to the new IS and open its Management Console.
- Go to Information Server > Restore IS Data
- Provide the necessary information in the dialog box:
- The UNC shared folder in the Restore From field
- Username and password
- Click Do.
- Open the Services applet and restart the Trend ServerProtect Agent service of the new one.
All online NS will be migrated to the new IS.
If an NS shows a stop sign during the migration, follow this solution:
- Open the management console of the new IS.
- Right-click the domain of the server that shows a stop sign.
- Select Add a Normal Server then specify the target server. Ensure that the Trend ServerProtect service is running on the target server.