The PtnDP log files are created everytime the OfficeScan server downloads a virus pattern and deploys it to the clients. Each log will record the notification and the result during a virus pattern deployment using the following status information:
- #BEGIN_Notfiy
- #OK_Notfiy
- #OK_Update
- #FAIL_Notfiy
Below is an example of a log made when the client receives the server notification and completes the update. After the client completes the update, it will send a notification to the OfficeScan server. The server then writes the result to the PtnDPxxxxxx.log and into the Officescan database.
1234629645,#NA,b19e22e5-91fd-4559-9ee1-ffe2f24adec4,#BEGIN_Notify,#NA,#NA1
234629645,192.168.24.56,b19e22e5-91fd-4559-9ee1-ffe2f24adec4,#OK_Notify,8.000000,#NA
1234629681,,b19e22e5-91fd-4559-9ee1-ffe2f24adec4,#OK_Update,584300,nj-allen-pan2:8080
This information can also be viewed using the OfficeScan web console.
- Log on to the OfficeScan console.
- Go to Logs > Agents > Agent Component Update.
- Under the Details column, click the View link that corresponds to the Virus Pattern update.