By default, the Security Server is configured to send email notifications about such system events. In this case, the email notification was sent because the update is taking a long time, which may indicate connection issues between the Security Server and the Client/Server Security Agents. These issues usually occur when the Agents are offline, or are installed on a remote workstation where the deployment of the component update is delayed.
When you get this email notification, please check the connection between the Security Server and the clients where you deployed the Client/Server Security Agents.
If you want to change or disable the Security Server settings for sending notifications about system events, do the following:
- Log on to the WFBS console.
- On the main menu, click Preferences > Notification.
- Under System Events section, select Component Update.
- Do one of the following:
- Select the notification applicable to you.
- Uncheck everything to disable all notifications.
By default, all notification settings are enabled. - Click Save.