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To enable the Trend Micro Smart Feedback:

 
You do not need to participate in Smart Feedback to protect your computers. Your participation is optional and you may opt out at any time. Trend Micro recommends that you participate in Smart Feedback to help provide better overall protection for all Trend Micro customers.
  1. Log on to the WFBS console.
  2. Go to Preferences > Smart Protection Network.
  3. Click Enable Trend Micro Smart Feedback.
  4. To send information about potential security threats in the files on your client computers, select File Feedback.
  5. To help Trend Micro understand your organization, choose the Industry type.
  6. Click Save.