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Go to Policies > Global Security Agent Settings > Agent Control.
In the Exit / Unlock section, tick the box Require a password to exit the Security Agent or unlock advanced settings checkbox.
Type in the new password.
Click Save.
Keywords: forgot password,change password,change unload password in csa
Changing the unload password of the Security Agent in Worry-Free Business Security Services (WFBS-SVC)
Product / Version includes:
Worry-Free Business Security Services 6.5
,
Worry-Free Business Security Services 6.7
,
Worry-Free Business Security Services 6.3
,
Worry-Free Business Security Services 6.6
,
Worry-Free Business Security Services All
,
Worry Free Services for Dell All
Last updated:   2025/05/08
Solution ID:   KA-0001905
Category:  
Configure
,
Troubleshoot
Summary
If you forgot the password for unloading the Security Agent, you can change it using the WFBS-SVC web console.
To change the exit/unlock password of the Security Agent: