To add a URL to the Approved URL list:

1. On the Security Server, log in to the WFBS console.
2. Go to Administration > Global Settings.
3. Go to the Exceptions tab and scroll down to the Web Reputation and URL Filtering section.
4. Type the URL you want to approve. To add multiple entries, use a semi-colon to separate each URL.
    

   An approved URL includes all of its sub-domains.

    
5. Click Add, then scroll down and click Save.

   If you want to delete an entry, select the entry and click the trash bin icon.

If the URL you are trying to approve is valid, submit the URL to Trend Micro Technical Support to reclassify or re-evaluate the site. This is to ensure that no malware is present and future access will not be blocked.