To re-register the SPNT information server to the TMCM server:
- On the SPNT information server, stop the Trend Micro Infrastructure Service.
- For TMCM 5.0/5.5 users, stop the EarthAgent service. For TMCM 6.0/7.0 users, stop Trend ServerProtect Agent.
- On the TMCM server management console, go to the Directory Manager and delete the target SPNT information server and all its normal servers.
- Go back to the SPNT information server.
- Download the attached 56346_CMAgentGuid_20040521 file and extract it to a local folder.
- Open a command prompt and execute the following:
CMAgentGUID
CMAgentGUID /deleteguidThe first command creates a backup of the GUID in the registry. If you already have a backup of the registry key, you no longer need the first command. The second command is necessary because it will delete the existing GUID.
- Go to the ..\Trend\SProtect folder and back up the entity.cfg file.
- Open the entity.cfg file and delete the line(s) starting with "Entity_GUID".
- Save and close the file.
- Back up and delete the following files:
- ..\Trend\common\tmi\mrf_server.dat
- ..\Trend\common\tmi\mrf_entity.dat
- Start the following services:
- For TMCM 5.0/5.5:
- TMI service
- EarthAgent service
- For TMCM 6.0/7.0:
- TMI service
- Trend ServerProtect Agent service
- For TMCM 5.0/5.5:
- Repeat the steps above for the other information servers.