To resolve this issue, do the following in the Database Mail Attribute:
- Log in to the IMSVA shell via the Command Line Interface.
When logging in to the IMSVA shell or Command Line Prompt, make sure that you have root privilege.
- Run the following command:
# /opt/trend/imss/PostgreSQL/bin/psql imss sa
Or# cd /opt/trend/imss/PostgreSQL/bin/
# ./psql imss sa - On the "imss=#" prompt, type:
update tb_global_setting set value='proxyAddresses' where name='mail_attr';
- To quit, type "\q".
- Log on to the IMSVA web console. Disable recipient checking and then save the settings.
- Go back to the IMSVA web console to enable recipient checking again and save the settings.
- Check and confirm that the issue has been resolved.
If the above steps did not resolve the issue, then do the following:
If you are using InterScan Messaging Security Suite (IMSS) for Windows, refer to this article:
IMSS 7.0 for Windows users get "SMTP Error: 550 recipient was not found in LDAP server".