Do either of the following:

New activation code was provided by the reseller

1. Login to the Apex One server web console.
2. Go to Administration > Settings > Product License.
3. In the License Information page, click Specify Activation Code.
4. Enter the activation code then click Save.
5. Go back to the License Information page and then click Refresh to refresh the page with the new license details.

Activation Code is the same

If the activation code will be used for renewal, the information in the License Information should automatically be updated. If the old information still appears, you may click the Refresh button to get the latest information.