This issue happens because of incorrect exporting of HTTPS certificate.
To resolve the issue, ensure that HTTPS certificate is exported properly.
To export/back up your certificate/Private Key (to .pfx file format):
- Open the Microsoft Management Console (MMC):
- Go to Start > Run.
- Type "MMC" and click OK. The MMC window opens.
- Go to File menu and select Add/Remove Snap-in.
- Click Certificates, and then click Add.
- Select Computer Account and then Click Next.
- Select Local Computer and click Finish.
- Click OK to close the Add/Remove Snap-in window.
- Double-click Certificates (Local Computer) in the Selected snap-ins list.
- Double-click Personal folder, and then on Certificates.
- Right-click the certificate you want to backup and choose ALL TASKS > Export.
- Follow the Certificate Export Wizard to backup your certificate to a .pfx file.
- Select Yes, export the private key.
- Mark the following check boxes:
- Include all certificates in certificate path if possible
- Choose Export all extended properties
Do not select the delete Private Key option.
- Enter your password.
- Select a location and save file.
- Click Finish.
- Click OK when you get the following message:
The export was successful.
The .pfx file backup is now saved in the location you selected.
To upload SSL certificate to sign iOS client profile:
- Log on to the OfficeScan Web console and click Plug-in Manager.
- Click Manage Program.
- Click Administration > Communication Server Settings.
- On the iOS Settings tab, do the following:
- In the Client Profile Signing Credential section, select Upload a new credential from the drop down list. The Add certificate pop-up window appears.
- Click Browse, select the SSL certificate, and then click Saveto upload the certificate and close the window.
- In the Client Profile Signing Credential section, select Upload a new credential from the drop down list. The Add certificate pop-up window appears.
- Click Save on the Communication Server Settings screen.
For more information, you can check TMMS 8.0 Installation and Deployment Guide.