Views:

You can gather the information via the following:

From the Administration console

  1. Login to the Administration console of HMS.
  2. Go to Users > select the Username > select the Device.
  3. Go to Device Information to gather the necessary information.

From the End-user portal

  1. Login to the End-user portal for the device.
  2. Under My Devices, select the device.
  3. Select Device Information to the gather necessary information.

From an iOS device

  1. Go to the Settings of the device.
  2. Go to General, and then go to About. This will show the device information.

From an Android device

  1. Go to the Settings of the device.
  2. Proceed to the About Phone option. This will show the device information.
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