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This solution is applicable to TMMS 7 only.
  1. Configure the network firewall setting to ensure that WFBS-SVC can communicate with Android devices.

  2. Test Google Cloud Messaging (GCM).

    1. Go to Google Play and search for GCM.

      search for GCM

    2. Download and install GCM on your Android device.

      install gcm

    3. Tap Test GCM - Ping.

      test gcm

    4. Type Test on the Write a message field and tap Send.

      test gcm

      If GCM is working on the device, it will return the string the user entered.

      gcm working

Keywords: Android server agent communication,network firewall settings,communicate with Android devices,fix Android communication,communicating with Android devices,android phone,andriod