Incorrect time zone setting is detected by Worry-Free Remote Manager (WFRM) agent setup

Worry-Free Business Security Advanced 8.0 , Worry-Free Business Security Advanced 9.5

Last updated: 2025/05/08

Solution ID: KA-0003160

Category: Configure

The time zone of your local computer and the time zone detected by WFRM agent setup are not the same.

For example, your local computer shows the following time zone:

However, the WFRM agent setup displays a different time zone and location:

The issue happens because the WFRM agent gets the first time zone listed in the time zone settings of your local computer.

Click image to enlarge.

To correct the time zone, do any of the following:

Manually select the correct time zone from the Customer time zone drop-down list in the WFRM setup window.
Change the time zone settings after installing WFRM
1. Open the WFRM console.
2. Click Customer settings.
3. Select the Customer Info tab.
4. Select the time zone from the Time zone drop-down list.
  
  Click image to enlarge.
5. Click Save.

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