Views:

The issue occurs when any of the following happens during the Rebuild Baseline process:

The VM was rebooted, suspended, or shut down
The VM froze or hanged
The VM lost network connectivity

To resolve the issue:

Deactivate the Deep Security Agent (DSA) locally using the command “dsa_control /r”.
Run Check Status via the Deep Security Manager (DSM) to verify if the DSA has been deactivated.
Activate the DSA again via the DSM.
Perform Rebuild Baseline.

Keywords: rebuild baseline not finished,rebuild baseline not completed,rebuilding the baseline takes very long,rebuild baseline process is very slow,Rebuild Baseline Failure

Rebuild Baseline on Deep Security is unable to finish

Product / Version includes:

Deep Security10.2 , Deep Security10.1 , Deep Security10.0 , Cloud One - Endpoint and Workload SecurityAll , Deep Security10.3

Last updated: 2021/08/28

Solution ID: KA-0003168

Category: Troubleshoot

Summary

After clicking Rebuild Baseline on the Integrity Monitoring screen, you see that the process is still running after several days.

The issue occurs when any of the following happens during the Rebuild Baseline process:

The VM was rebooted, suspended, or shut down
The VM froze or hanged
The VM lost network connectivity

To resolve the issue:

Deactivate the Deep Security Agent (DSA) locally using the command “dsa_control /r”.
Run Check Status via the Deep Security Manager (DSM) to verify if the DSA has been deactivated.
Activate the DSA again via the DSM.
Perform Rebuild Baseline.

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