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The issue occurs because at present, only Microsoft Active Directory is supported when synchronizing users.

Keywords: synchronization failed,synchronize using open LDAP,synchronize using AD,error when synchronizing users

Unable to synchronize users using OpenLDAP in Deep Security

Deep Security20.0 , Deep Security9.6 , Deep Security11.0 , Deep Security10.0 , Deep Security12.0

Last updated: 2022/09/02

Solution ID: KA-0003274

Category: Configure

When synchronizing users through OpenLDAP, the following error message appears:

Only Microsoft Active Directory is supported.

The issue occurs because at present, only Microsoft Active Directory is supported when synchronizing users.

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